The processing of a reservation through the website www.latorreibiza.com implies the express acceptance by the client of each and every one of the general conditions that are considered an integral part of the reservation and are completed with the specific applicable legislation.
At the time of making the reservation, the total reservation is made through secure payment by card or bank transfer, and will not be considered firm until said payment is made. The client will receive the details of their reservation by e-mail, along with a number that will identify it (locator), all related data, the conditions and return policy. The transaction will be carried out in EUROS, regardless of the origin of the client or the establishment selected.
THE OFFERS ARE NOT CUMULATIVE IN ANY CASE. 100% NON-REFUNDABLE.
Reservations made with this offer that are canceled will be penalized with 100% of the total cost even in the case of leaving before the end of the offer. The free rental car promotion will be available with a limited stock of cars and will be valid while supplies last. Category car (group A), including rental, taxes and full insurance with excess of 400 euros that can be eliminated by paying a supplement of 9 euros per day. Conditions changeable without prior notice.
Reservations include: The services detailed according to reservation conditions stipulated by each tourist establishment selected at the time of making the reservation. VAT including.
When making the reservation, the client is fully and exclusively responsible for the accuracy of all the data entered. If it is proven incorrect, it could cause the reservation to be cancelled. The security of your credit card is our most important concern www.latorreibiza.com only uses the most modern online transaction system: the virtual POS (Virtual Point of Sale Terminal). Communications, accommodation reservations and payment transactions are carried out in the most secure environment today. Your accommodation reservation will receive the highest possible protection. Your card details only reach your Bank. To no one else. For payment by bank transfer, after having made your reservation request, you have 3 days to make a bank transfer of the total amount, indicating your reservation locator, hotel, name, arrival date, and send us the receipt by fax to the number +0034971342271 or by e-mail to bookings@latorreibiza.com This email address is being protected from spambots. You need to have JavaScript enabled to view it. Otherwise we will proceed to cancel your reservation. It is very easy to reserve at www.latorreibiza.com. You can easily make your reservation 24 hours a day, every day of the week. Once you have selected the Hotel and after obtaining availability, you will only have to follow 3 simple steps. Select one of the various ways offered to formalize your reservation: payment by credit card, by bank transfer… Enter your credit card information to make the payment in order to confirm your reservation. This information will be directed to a secure payment gateway of our Banking entity. You will find a link to these general booking conditions. You will receive confirmation of your reservation and a “reservation code” visible on the screen and you will also receive a message in your e-mail inbox. You can store and print your reservation data and its general conditions. As for payment, it is made with all the security measures in place today, through the virtual Point of Sale Terminal (POS). The system will send you a voucher to your email that will indicate the details of your reservation and the amount paid. When will your credit card be charged? Depends on the country. It can even take 5 days until it appears on your card account. The transaction will be carried out in EUROS, regardless of the client’s origin. Check-in and check-out of the establishment: The availability of a room or apartment, according to international custom, is from noon on the day of arrival. In some hotels and apartments the room may be vacated at midday. In this case, it must be cleaned and not made available until 2:00 p.m. Please keep this in mind if you are scheduled to arrive before noon. The reservation includes the services detailed according to the reservation conditions stipulated at the time of booking. VAT including. Departure: You will also need to vacate your room at noon on the day of departure. This is especially important if your return flight is at night and you have no plans to leave your hotel/apartment until late afternoon or even after midnight. Maybe he arrived at dawn and took his room immediately. This already counts as his first night. On the day of departure you may have to wait a long time before leaving the hotel/apartment to the airport. Most hotels/apartments will allow you to keep your room until departure for a supplement but only if there are rooms available. Otherwise they should have facilities to store your luggage and maybe also to change, shower, etc… Please check with reception upon arrival. If you want, you can reserve an extra night that will allow you to keep your room or apartment until you check out.
What is the cancellation policy? At any time you can withdraw from the requested or contracted services at no cost UP TO FIFTEEN DAYS before your arrival at the hotel. If cancellation occurs WITHIN FIFTEEN DAYS prior to your arrival at the establishment, it will entail the loss of the payment made. ALL CANCELLATIONS MUST BE RECEIVED BY EMAIL OR FAX. Please send an EMAIL to bookings@latorreibiza.com This email address is being protected from spambots. You need to have JavaScript enabled to view it. or a FAX to the following number: +0034971342271 in which you clearly express your reservation number, which is included in the confirmation email. Your cancellation will require our written confirmation by email or fax. What is our privacy policy? JAPANTA, S.L. undertakes to comply with current legislation on the protection of personal data and in particular Organic Law 15/1999, of December 13, on the protection of personal data. When you make a reservation, your data will be incorporated into our personal data files for the purpose of managing the necessary procedures to manage the services you request from us and will be communicated to the rest of the companies and hotels of the MAMBO Group, for the aforementioned purpose and to maintain an adequate business relationship with you. No data you provide us will be shared with an organization or company outside the MAMBO Group. You may exercise your rights of access, rectification, cancellation and opposition before GRUPO MAMBO – Balanzat 12 07820 SAN ANTONIO – Baleares- Spain Legal information about JAPANTA S.L CIF: B07930803, Registered Office at C/ Del Faro 1-F,. 07820 San Antonio de Portmany, Balearic Islands. Commercial Registry of Ibiza (Spain) Folio 137, Volume 83, Book 135, sheet number IB-3,989 registration 4th, is the company that owns the website www.latorreibiza.com. You can contact Japanta S.L through the following means: C./ Balanzat 12 – 07820 Ibiza. Spain. Telephone: 0034+971 803383. E-mail: info@latorreibiza.com This email address is being protected from spambots. You need to have JavaScript enabled to view it.